How Autopay Works
Autopay automatically charges a tenant's payment method on file each billing cycle.
Enabling Autopay
- Navigate to the tenant's lease
- Click Enable Autopay
- Ensure the tenant has a valid payment method on file (credit card or bank account via Stripe)
- Select the payment method to use
- Confirm
How It Works
- On the billing day each month, StorageFlow creates a charge through Stripe
- The tenant receives an email receipt
- If the charge fails, the system retries and notifies the tenant
- Failed charges follow your late fee schedule
Tenant Self-Service
Tenants can also enable autopay themselves through the tenant portal. They log in, navigate to their lease, and toggle autopay on.
Keep going
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